Chapter 16: Small Groups & Decision Making

Learning Objectives
  • Discuss the various perspectives on how and why people become leaders.
  • Compare and contrast various leadership styles.
  • Discuss the types of power a leader may use.
  • Identify and discuss task-related group roles and behaviors; maintenance group roles and behaviors; and negative group roles and behaviors.
  • Discuss the common components and characteristics of problems.
  • Explain the five steps of the group problem-solving process.
  • Describe the brainstorming and discussion that should take place before the group makes a decision.
  • Compare and contrast the different decision-making techniques.
  • Discuss the various influences on decision making.




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