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Acknowledgements
1.1 Public Speaking in the Twenty-First Century
1.2 Why is Public Speaking Important?
1.3 The Process of Public Speaking
1.4 Enrichment
2.1 What is Communication Apprehension?
2.2 Classifying Communication Apprehension
2.3 Learning Confidence
2.4 Enrichment
3.1 The Importance of Delivery
3.2 Methods of Speech Delivery
3.3 Preparing for Your Delivery
3.4 Practicing Your Delivery
3.5 What to do When Delivering Your Speech
3.6 Public Speaking Online
3.7 Enrichment
4.1 The Ethics Pyramid
4.2 Ethics in Public Speaking
4.3 Free Speech
4.5 Enrichment
5.1 What is Audience Analysis?
5.2 Why Conduct an Audience Analysis?
5.3 Three Types of Audience Analysis
5.4 Conducting Audience Analysis
5.5 Using Your Audience Analysis
5.6 Enrichment
6.1 Culture and Communication
6.2 Foundations of Culture and Identity
6.3 Exploring Specific Cultural Identities
6.4 Intercultural Communication
6.5 Intercultural Communication Competence
6.6 Enrichment
7.1 Why is Organizing and Outlining Important?
7.2 The Topic, General Purpose, Specific Purpose, and Thesis
7.3 Organizational Patterns of Arrangement
7.4 Outlining Your Speech
7.5 Enrichment
8.1 Library Resources
8.2 What Is Research?
8.3 Developing a Research Strategy
8.4 Citing Sources
8.5 Enrichment
9.1 Crafting Supporting Ideas
9.2 Using Research as Support
9.3 Exploring Types of Support
9.4 Using Support and Creating Arguments
9.5 Enrichment
10.1 Introductions
10.2 Conclusions
10.3 Enrichment
11.1 Importance of Listening
11.2 Listening vs. Hearing
11.3 Listening Styles
11.4 Why Listening Is Difficult
11.5 Stages of Listening
11.6 Listening Critically
11.7 Enrichment
12.1 What Language Is and Does
12.2 Standards for Language in Public
12.3 Using Effective Language in Public Speaking
12.4 Enrichment
13.1 What are Presentation Aids?
13.2 Functions of Presentation Aids
13.3 Types of Presentation Aids
13.4 Using Presentation Slides
13.5 Low-Tech Presentation Aids
13.6 Enrichment
14.1 What is an Informative Speech?
14.2 Types of Informative Speeches
14.3 Guidelines for Selecting an Informative Speech Topic
14.4 Guidelines for Preparing an Informative Speech
14.5 Giving Informative Speeches in Groups
14.6 Sample Informative Speech Outline
14.7 Enrichment
15.1 Communicating in Small Groups
15.2 Understanding Small Groups
15.3 Small Group Development
15.4 Small Group Dynamics
15.5 Enrichment
16.1 Leadership, Roles, and Problem Solving in Groups
16.2 Leadership and Small Group Communication
16.3 Group Member Roles
16.4 Problem Solving and Decision Making in Groups
16.5 Enrichment
17.1 Why Persuade?
17.2 A Definition of Persuasion
17.3 Why is Persuasion Hard?
17.4 Traditional Views of Persuasion
17.5 Theories of Persuasive Communication
17.6 Constructing a Persuasive Speech
17.7 Sample Persuasive Speech Outline
17.8 Enrichment
18.1 Understanding Special Occasion Speaking
18.2 Types of Special Occasion Speeches
18.3 Special Occasion Language
18.4 Special Occasion Delivery
18.5 Sample Special Occasion Speech Script
18.6 Enrichment
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