Part One: Importance and Foundations of Intercultural Communication
Learning Objectives
- Define intercultural communication.
- Define and discuss the effects of ethnocentrism.
- List and summarize the six dialectics of intercultural communication.
- Discuss how intercultural communication affects interpersonal relationships.
- Explain the Value Dimensions of Culture.
- List the five questions that every society must answer, according to Kluckhohn and Strodtbeck, and identify the three potential responses to each question.
- List and define Hofstede’s six dimensions of culture.
- Identify four problems that critics have identified with Hofstede’s theory.
- Define intercultural communication competence.
- Explain how motivation, self- and other-knowledge, and tolerance for uncertainty relate to intercultural communication competence.
- Summarize the three ways to cultivate intercultural communication competence that are discussed.
- Apply the concept of “thinking under the influence” as a reflective skill for building intercultural communication competence.