15 Project Logistics: Goals, Roles, And Resources
Communication strategies will change over time as the project evolves. Conflict will most likely arise earlier in the project as workflows, roles, etc. are being defined and negotiated so you will need to set time aside for frank conversations about how the team is functioning overall as much as about the work itself. Consider doing some teambuilding activities alongside the development in order to strengthen relationships and build trust. Consider each team member’s ideas as valuable; establish team values and goals; determine what you want to achieve and how decisions will be made. This article outlines how teams can communicate effectively: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf:
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- State views and ask genuine questions
- Share all relevant information
- Explain reasoning and intent
- Use specific examples and agree on what important words mean
- Focus on interests-identifying needs that can help solve a problem
- Test assumptions and inferences
- Jointly discuss next steps
- Discuss the undiscussable issues